Frequently Asked Questions
I'm new to online learning, will I have any trouble?
How long will a course take me to complete?
Is there a time limit to complete the course?
How many hours/points/credits/units are your courses worth?
In which states are your courses approved?
How do I get a grade report to submit to my district for reimbursement?
What are your tuition and fees?
Do you guarantee your courses?
How do I get technical support?
What is the Virtual Teachers Lounge™?
Do I need a computer?
Will I ever need to visit a classroom to take your courses?
What if I want a refund?
We've designed our courses to be simple and easy-to-use. The format is highly intuitive and you're able to work at your own pace. In addition, you have access to a dedicated advisory who is more than happy to assist you with any question or issue.
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That's really up to you. We have designed our courses to fit your life,
your way. You have the flexibility to decide how much time it will take.
Some of our students complete their courses in a week, others take their
time and learn over several weeks. On average, most finish in around
12-15 hours. The nice part is that you're able to work when and where
it's most convenient. There's never a set time and place when you're
required to be online.
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No – that's what is great about our courses. You're able to work at your own pace on your schedule. You get complete flexibility with no deadlines.
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Every state and many districts have their own terminology for their professional development criteria: hours, credits, units, points, etc. Please
check your state here to see how our courses translate to your state's or your district's requirements.
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We can provide educators in every state with a Certificate of Completion and a Certificate of Attendance through our affiliates. For specific information on units/hours/points/etc. please
check your state's approval status here. We also have a growing number of associations that accept our courses nationwide.
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After you complete all the requirements of your course, you'll be able to download your grade report from your advisor
and submit it to your school or district for reimbursement.
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The tuition for each course is $249. That's it; there are no other fees. All your course materials are included and yours to keep.
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We back our courses with a 100% quality guarantee. If you have questions or concerns about your course, please contact us. We want to hear from you: 866-265-6817
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You'll have access to a dedicated advisor who can assist you with any questions or issues. If you have any difficulty accessing or navigating your course material during normal business hours, please contact us by phone at 866-265-6817 or send an e-mail to
questions@americancenterforeducators.org.
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The Virtual Teachers Lounge™ is a place where you can go any time, 24/7, to check in with your peers and get answers to your questions. Looking for a fresh way to address a school issue? Check out the Teachers Lounge. Want to share a success story with your peers or see how they are handling a challenge you currently face? Check out the Teachers Lounge.
Every time you take a course with ace-ncc.org, you'll get exclusive access to the thoughts, insights and experience of other educators and K-12 experts discussing your topics and giving you solutions and ideas for whatever is on your mind. In the Virtual Teachers Lounge™, you can:
- Learn innovative and effective strategies and solutions from other educators
- Get answers to your toughest questions from top K-12 experts
- Discuss course topics with your peers and share in their knowledge
- Share your success stories and best practices to benefit other teachers and administrators
- Get new perspectives, fresh ideas and guidance – whenever you need it.
Sign up for a course and check out the Lounge today. Connect with, hear from and get help from you peers.
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You won't be tied to your computer, but you will need access to one and access to the Internet. All
course materials are available for download from the Internet, and the lectures can be either
downloaded to your computer or listened to online. If you choose to download them, you can listen
to them on your computer or take them with you on any MP3 player (iPod, Zune, etc.).
All of our courses are both Mac
® and PC compatible.
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Never. We've been there and we've done that. The inconvenience of having
to drive somewhere for an all-day session just to keep our credits up
was one of the main reasons we decided to find a better way. You will
never have to leave your house if you don't want to. Our goal was to
make educating educators as convenient and effective as possible.
Attending prescheduled classes in faraway locations at inconvenient
times isn't part of that plan.
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If you haven't downloaded any of the course materials, you can drop your course at anytime and receive a full refund. For any questions regarding our refund policy please call 866-265-6817.
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