• Convenient, flexible, easy-to-use

    • Online learning that fits
      your schedule
    • Learn wherever and whenever you want
    • Easy-to-use learning platform guides you through the course

  • We've helped educators at more than 15,000 schools

    • "This is how I'm going to get my continuing education credits from now on."

      - Wendy J. Cope, French Teacher, Lancaster Catholic High School, Lancaster, PA

    • "This course lives up to its promise. It is real and easy to implement. It's made a big difference in my teaching!"

      - Frank Martin, Principal, The Stevens School

    • "I absolutely love the class I am taking. I am taking it to improve my leadership skills. It's been great!"

      - Connie Cullip, Special Education Supervisor, Rudyard, MI EUPISD


    • "The Coursework is convenient and interesting! I definitely recommend the program."

      - Jennifer Desloges, 7th Grade English Teacher Plymouth Elementary, Plymouth, NH

    • "I am through about 4 lectures and am loving the ease and simplicity of how it all works! Everything is so easy to navigate."

      - LuAnn Funk, 2nd Grade Teacher, Case Avenue Elementary

    • "I took this course with some reservation, but it proved to be very helpful. Some of the simple things that I learned made a huge impact on the amount of energy my students put into learning"


      "It was easy to do. I got to work at my own pace, explore all the websites and absorb the materials As a 28 year veteran I do believe you can teach old dogs new tricks."

      - Joseph Fusco, Physics Teacher Lodi High School, NJ

Module 1017

Handling Difficult Conversations: Keys to Successfully Managing Staff

Apply this towards your professional development requirements

Tuition: $225 complete

Contact us for our quantity discount policy at questions@americancenterforeducators.org

What You'll Learn

Even the best administrators sometimes avoid difficult conversations with faculty and staff, hoping that problems will solve themselves. Unfortunately, left unaddressed, problems usually get worse. But there are ways to respectfully and effectively handle these conversations in a way that leaves everyone happy with the result. This module will help you:

  • Deliver criticism without creating confrontation and conflict
  • Eliminate the fear or discomfort of confronting employees
  • Handle bad attitudes that might surface
  • Prevent a worker's negative reactions from spreading to others

Highlights

Keys to Dealing with "Attitude Problems" and "Rule Breakers"

  • How can you deliver hard-hitting messages in an uplifting way?
  • What are the most effective ways to change bad behavior?
  • How do you head off negative emotions before they spread?

Specific Examples of What to Say — and When to Say it

  • Criticizing without trampling egos: The do's and don'ts
  • Eliminating the fear of confronting difficult employees
  • The most effective ways to turn difficult loners into valuable team members

Handle the Most Difficult Conversations with Employees

  • Tips to managing conflict — instead of having it manage you
  • How to build trust and create the most positive outcome
  • Keys to helping everyone become solution-focused, not problem-focused

The Virtual Teachers Lounge™

Check in with your peers and get answers to your questions – any time, 24/7. Taking this course will give you exclusive access to the thoughts, insights and experience of other educators and K-12 experts discussing your topics and giving you solutions and ideas for whatever is on your mind. In the Teachers' lounge, you can:

  • Learn new, working strategies and solutions from other educators – live!
  • Get answers to your toughest questions from top K-12 experts
  • Discuss course topics with your peers and benefit from their experiences
  • Share your success stories and best practices to benefit other teachers and administrators
  • Get new perspectives, fresh ideas and guidance – whenever you need it.
  • You can log whenever is most convenient for you, 24/7

All you have to do is sign up for this course, and you're in!

Connect with, hear from and get help from you peers.


Materials & Assessment

Lectures Your lectures, delivered by one of the nation's leading, recognized experts on this topic, are presented in multiple parts to make listening and tracking your progress easier. You can listen to each as often as you like by playing it on your computer, downloading it to your iPod or other MP3 player, even burning it to CD. Listen wherever it is most convenient for you: at home, in your car; at the park; and whenever you like: before or after work, at night or on weekends. Many educators can complete a module in only a week.
Text Resources Virtual text resources are downloadable and expand on the material covered in your lectures. They may include articles, web links to related materials and web sites, definitions of important terms and concepts, and a bibliography. All materials can be viewed on your computer or downloaded and printed.
Assessment To receive your Certificate of Completion or Certificate of Attendance and earn Professional Development/Continuing Education units/credits/hours, you will need to complete all assessments and submit all final projects.
Virtual Teachers Lounge To gain Professional Development credits or hours for any of these three modules, you must participate in the Virtual teachers Lounge discussion for that module. If you are not seeking credits or hours, participation in the Lounge is not mandatory, but you are still welcome to connect with and share your thoughts, questions, insights and experience with your peers at any time.
Register Now

Handing Difficult Conversations: Keys to Successfully Managing Staff

Tuition: $225
Contact us for our quantity discount policy at questions@americancenterforeducators.org